Privacy Policy

Last Updated 4-27-25

INTRODUCTION

This Privacy Policy describes how The Xgroove LLC ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website http://www.thexgroove.com ("Site") or interact with us through any related services, sales, marketing, or events (collectively, the "Services").

If you have any questions or concerns about our Privacy Policy or practices, please contact us at chad@thexgroove.com.

If you do not agree with this policy, you should not use our Services.

SUMMARY OF KEY POINTS

  • We collect personal information that you voluntarily provide to us.

  • We do not process sensitive personal information.

  • We do not receive information from third parties.

  • We use your information to deliver and improve our Services and to comply with legal obligations.

  • We only share information when necessary to operate our business or when required by law.

  • You have rights regarding your personal data, depending on your location.

  • You can exercise your privacy rights by contacting us.

TABLE OF CONTENTS

  1. What Information We Collect

  2. How We Process Your Information

  3. Sharing Your Personal Information

  4. How Long We Retain Your Information

  5. Information About Minors

  6. Your Privacy Rights

  7. Do-Not-Track Features

  8. U.S. Residents' Privacy Rights

  9. Updates to This Policy

  10. How to Contact Us

  11. How to Review, Update, or Delete Your Data

1. WHAT INFORMATION WE COLLECT

Information You Provide to Us

We collect personal information you provide, including:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Username and password

  • Billing address

  • Debit/credit card numbers

All personal information you provide must be true, complete, and accurate. Please notify us if any information changes.

Payment Processing: Payments are processed securely by Stripe. You can review Stripe's privacy policy at https://www.stripe.com.

Information We Automatically Collect

When you use our Services, we automatically collect limited information:

  • IP address

  • Browser type and settings

  • Device information

  • Language preferences

  • Usage data (pages visited, actions taken)

  • Technical data for security and performance

2. HOW WE PROCESS YOUR INFORMATION

We process your personal information to:

  • Manage user accounts and facilitate login

  • Fulfill orders, process payments, and handle returns

  • Provide customer support and respond to inquiries

  • Ensure the security of our Services

  • Comply with legal obligations

  • Communicate with you about updates or promotions (if applicable)

We only process your information when there is a valid legal basis.

3. SHARING YOUR PERSONAL INFORMATION

We only share information under specific circumstances:

  • Business Transfers: In connection with a merger, sale, or acquisition.

  • Service Providers: We may share information with service providers under binding contracts.

  • Legal Obligations: We may disclose information to comply with legal requirements.

We do not sell personal information to third parties.

4. HOW LONG WE RETAIN YOUR INFORMATION

We retain personal information:

  • As long as you have an active account.

  • As necessary to fulfill the purposes outlined in this Policy.

  • As required by law (e.g., tax, accounting, legal compliance).

When information is no longer needed, we securely delete or anonymize it.

5. INFORMATION ABOUT MINORS

We do not knowingly collect information from anyone under 18 years of age.
If we discover we have collected information from a minor, we will delete it promptly.
If you believe we have data from or about a minor, please contact us immediately at chad@thexgroove.com.

6. YOUR PRIVACY RIGHTS

You may:

  • Review or update your account information

  • Request deletion of your account

  • Withdraw consent for marketing communications

  • Object to the processing of your personal data

To exercise these rights, contact us at chad@thexgroove.com.

Please note: Some legal obligations may prevent us from immediately deleting all data.

7. DO-NOT-TRACK FEATURES

Currently, there is no industry standard for responding to "Do Not Track" signals, and we do not respond to them at this time.

If standards are adopted, we will update this policy accordingly.

8. U.S. RESIDENTS' PRIVACY RIGHTS

California, Colorado, Connecticut, Utah, and Virginia Residents

Depending on your state, you may have rights regarding:

  • Access to your personal data

  • Deletion of your personal data

  • Correction of inaccurate data

  • Portability of your data

  • Opt-out of targeted advertising or sale of personal data (if applicable)

We do not sell or share personal information with third parties for direct marketing.

To exercise any privacy rights under these state laws, email chad@thexgroove.com.

9. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates are effective when posted on the Site.
Material changes may also be communicated directly via email or posted prominently on the Site.

We encourage you to review this Privacy Policy periodically.

10. HOW TO CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact:

The Xgroove LLC
5155 Blue Diamond Road Ste 102
Las Vegas, NV 89139
United States
Phone: (+1) 702-375-8322
Email: chad@thexgroove.com

11. HOW TO REVIEW, UPDATE, OR DELETE YOUR DATA

You can request to review, update, or delete your personal information by contacting us at chad@thexgroove.com.